My first response was to ask if they were out of the grilled chicken to which the KFC employee said no they were not. Then why can’t we have our free meal? It is not my fault that KFC got overwhelmed due to the fact that Oprah mentioned the offer on her show. What did they expect?

KFC made the following statement on their site:

We are so sorry, but due to the overwhelming response to our FREE Kentucky Grilled Chicken™ meal coupon, we can no longer redeem the free coupon at this time. But we will honor our commitment to giving you a free Kentucky Grilled Chicken meal.

Please visit a participating KFC restaurant for a rain check form. Complete the form, attach your original coupon , and give it to the KFC restaurant manager or postmark per the form’s instructions, by May 19, 2009, and we’ll send you a rain check for your free Kentucky Grilled Chicken meal at a later date, plus a free Pepsi with our compliments. Your participating KFC restaurant will provide you with the form you need.

Please note that the redemption periods of the rain checks will vary. All other terms and conditions of the original free Kentucky Grilled Chicken coupon will apply.

Thank you for your understanding,
Roger Eaton
KFC® President

What a load of BS. I could understand if there were lines out the door and KFC simply couldn’t handle the volume on the day of our visit. That wasn’t the case however as there was nobody in line and maybe a few people in the restaurant who had already been served.

I suppose that many who are turned down go ahead and order something anyway. Why not? They are already there and obviously hungry.

Not this guy! My wife filled out the forms and we left. And to tell you the truth, I don’t care if I get the rain check or not. I think it is completely bogus of KFC not to honor the coupon and make me request a rain check. By doing so, they probably lost a couple of customers for life.

I’m not bitter. I just don’t like being lied to and will choose to get my bucket of chicken elsewhere. I can hear Churches and Popeye’s calling my name.

I leave you with KFC President, Roger Eaton’s apology as posted on YouTube.

Well, Roger, apology accepted but KFC still sucks!